Steel Plant Equipment Corporation is committed to implementing this Quality Assurance Program and to consistently meeting or exceeding our customer's requirements for high quality products at a cost that represents value. To ensure this commitment, we will maintain the following objectives:
Steel Plant Equipment Corporation shall maintain ISO 9002 certification for its facility in Eagleville, Pennsylvania, United States of America.
Steel Plant Equipment Corporation shall provide appropriate personnel with training that will enable continuous improvement and enhance problem solving techniques.
Steel Plant Equipment Corporation shall develop professional working relationships with our customers by continuously improving our processes while maintaining cost effective products.
Steel Plant Equipment Corporation shall make available sufficient and appropriate resources to effectively implement this Quality Assurance Program.
Steel Plant Equipment Corporation shall establish and maintain clear and open communication among management, employees, and customers.
Steel Plant Equipment Corporation shall establish specific goals for quality and process control that will assure continuous product quality and make us the recognized industry leader.
The Vice President and Quality Assurance Manager shall have the responsibility and authority for assuring that this Quality Assurance Program meets the requirements of ISO 9002 and is effectively maintained and implemented. This Quality Assurance commitment is designed to provide the customer with products of consistent quality and establishes a key business objective for all employees.
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President and Chairman of the Board of Directors, CEO
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Vice President, Quality Assurance Manager, and Assistant Secretary